1978

  • Founded by Klaus and Brigitte Gueldenpfennig
  • First design consulting contract secured

1980

  • First Modular Switching Unit delivered (SBX)
  • First patent granted
  • First TeleTraffic Generator® delivered

1981

  • First Canadian Public Switch (Central Office) delivered
  • First Programmable Switch delivered

1983

  • 50th Public Switch (Central Office) delivered
  • First International Public Switch (American Samoa) delivered
  • Singapore Telecom Type Approval received

1984

  • First Emergency/Tactical Switch delivered

1985

  • First switch for U.S. Air Force delivered
  • Moved into new 120,000 square foot office and manufacturing facilities In Victor, New York

1987

  • REDCOM opens Far East technical support office in Taiwan

1991

  • 300th Public Switch (Central Office) delivered
  • First International Gateway delivered

1992

  • First surface mount manufacturing equipment installed
  • President receives Inventor of the Year Award
  • Received President’s E-Award for excellence in exporting

1993

  • Enhanced quality program by adopting Total Quality Management (TQM)
  • First ISDN Capable Switch delivered

1995

  • First International Toll Operator System (Palau) delivered

1997

  • First SS7 system delivered

1999

  • The 1st annual R-TUST conference is held at REDCOM headquarters in Victor, NY

2000

  • First ISDN Switching equipment for Three Gorges Hydro Project delivered
  • REDCOM’s Northernmost Public Switch (Central Office)—60 miles from magnetic North Pole delivered

2001

  • ISDN product line improved to include SS7, expanded conferencing capabilities, and enhanced portable interoperable emergency packages
  • Upgraded large Haitian tandem system to include ITU C7 Signaling, SS5, R2, C5, R1 Signaling, T1 and E1 interface conversion
  • REDCOM holds the first annual Local Exchange Conference (RLEC) for Central Office customers

2003

  • REDCOM celebrates a Quarter Century of Telecom Switching.
  • The 5th annual R-TUST conference is held at REDCOM headquarters in Victor, NY
  • REDCOM adds the High Density Exchange (HDX) to its family of switching products

2004

  • REDCOM introduces SLICE® and Maintenance and Administration User Interface (MAUI™)
  • The 6th annual R-TUST conference and the 3rd annual R-LEC conferences are held at REDCOM headquarters in Victor, NY
  • The IGX•C receives additional Joint Interoperability Test Command (JITC) certification

2006

  • The HDX•C and SLICE® received JITC certification and appeared on the DSN-APL (Approved Products List)
  • At its 8th annual R-TUST conference held in Victor NY, REDCOM announces TRANSip®, a truly integrated SIP Call Manager, a Media Gateway, and a Media Gateway Controller.

2007

  • REDCOM announces SLICE® 2100™, with TRANSip. This single 1U high unit delivers SIP Call Management, Media Services Gateway, Media Services Gateway Controller, and other advanced IP communications capabilities while continuing to support analog lines, E&M and Loop trunks, E1/T1, and SS7/C7.

2008

  • REDCOM celebrates thirty years of manufacturing innovative telecom solutions that serve a wide range of customers in more than fifty countries.
  • REDCOM receives the “Outstanding Supplier” award form L3 Communications/Henschel for our work on the Internal Communications System for Astute Class Submarines.

2009

  • HDX•C, SLICE®, and SLICE® 2100™ (Version 3.0) received JITC certification and appeared on the DSN-APL (Approved Products List)
  • In July 2009, REDCOM breaks ground on an 18,000 sq. ft. addition to its corporate headquarters in Victor, NY.

2010

  • REDCOM completes the expansion to its headquarters in April, 2010, for a grand total of 140,000 sq. ft. at our Victor, NY campus. The new facility features state-of-the-art training rooms for customers and a Government Technology Center for R&D.
  • REDCOM introduces the SLICE® IP, a pure IP communication core in a 1U platform.

2011

  • In April, REDCOM debuts its new contract manufacturing business unit, REDCOM EMS.
  • REDCOM unveils the SLICE® IP Micro in June. The SLICE IP Micro is a complete IP communications platform small enough to fit in your hand.

2012

  • In March, the REDCOM HDX and SLICE family of products (version 4) are placed on the UC Approved Products List (APL) and certified for use as Local Session Controller (LSC) by the Defense Information Systems Agency (DISA) Unified Capabilities Certification Office (UCCO).
  • In June, REDCOM debuts the SLICE 2100 Micro, a complete UC Certified Local Session Controller the size of a hardcover book.
  • In July, REDCOM announces Version 5 of its carrier-class softswitch solutions.

2013

  • In April, REDCOM celebrates its 35th anniversary.

2014

  • In February, REDCOM adds a new high-speed SMT assembly line to its production facilities, greatly enhancing efficiency.

2015

  • In January, the latest version of REDCOM’s HDX and SLICE Family of Products receive new certification from JITC and get added to the DISA Approved Products List.

2016

  • REDCOM releases Sigma®, a lightweight software-based C2 platform built on open standards.
  • REDCOM Sigma 1.2.3 is placed on the DISA Approved Products List.

2017

  • In January, Dinah Gueldenpfennig Weisberg takes over as President of REDCOM.
  • In March, REDCOM’s manufacturing business unit — REDCOM EMS — receives ISO 9001:2015 certification.
  • In July, REDCOM introduces Server 1600, a compact, powerful, and ruggedized MIL-spec computing platform. Server 1600 is the ideal platform for running REDCOM’s Sigma call control software.

2018

  • In January, Dinah Gueldepnfennig Weisberg is promoted to Chief Executive Officer of REDCOM.
  • in January, PTC honors REDCOM founder Klaus Gueldepfennig with the 2018 Richard J. Barber Distinguished Service Award.
  • REDCOM becomes certified as a Woman-owned Small Business with the SBA.
  • REDCOM celebrates its 40th anniversary with an event for employees, customers, and partners at the company’s headquarters in July.
  • In December, REDCOM acquires the assets of IMSWorkX, greatly expanding REDCOM’s solution set for service providers.

2019

  • To kick off the new year, REDCOM launches an all-new customer-focused website
  • REDCOM EMS installs a new high-speed production line in its facility.
  • Redcom EMS receives AS9100D aerospace certification

2020

2021

  • In March, REDCOM was awarded a Top Workplaces honor for the second year in a row.
  • In April, REDCOM releases Sigma XRI, a small form factor C2 platform designed for tactical environments.
  • REDCOM participated in Project Convergence (PC) 2021, where soldiers used REDCOM Sigma C2 software to increase operational flexibility and interoperability within the Joint Force to realize JADC2 goals.

2022

2023

2024

  • In January, the company rebrands with a new logo and updated mission statement
  • In May, REDCOM rolls out the Sigma Client for ATAK
  • In August, REDCOM wraps up successful Sigma tests at NetModX
  • In September, REDCOM introduces two new XRI models: the XRI-M4K and the XRI-PCIe
  • In December, REDCOM successfully tests Sigma in the Army Warfighting Experiment