EspañolREDCOM® Laboratories, Inc. is a U.S. company that specializes in the development of advanced strategic, operational, and tactical communication solutions with a focus on interoperability, flexibility, and ease of use. REDCOM has a long history of successful deployments at the highest levels of government, in telephone networks around the globe, and in leading Department of Defense (DoD) communications programs for the Army, Air Force, Marines, and Navy.
We understand that organizations with mission-critical communications needs are not interested in the latest buzzwords, experimental technologies, or gilded promises. That’s why we offer communications solutions and capabilities grounded in reality and built specifically to meet the requirements of our customers. REDCOM achieves mission success by focusing on these core tenets and core competencies:
Core Tenets
Interoperability
Bridging technical gaps across technologies, protocols, & networks
Command & Control
Strategic & tactical communications to control the mission
Flexibility
Exceptional ability to fit into your existing architecture
Ease-of-Use
Intuitive interfaces that simplify complex operations
Core Competencies
Speed
Rapid startup, low-latency mission-critical communications
Scalability
Agile and adaptable to meet organizational requirements
Resiliency
Thriving in adverse or contested environments
Support
Technical issues addressed quickly and efficiently
U.S. engineering & development
Our principal office is located in our 140,000 sq. ft. headquarters in the town of Victor, a suburb of Rochester, New York. This state-of-the-art campus is home to a large engineering and development team, along with our customer service, sales, manufacturing, and leadership teams.
REDCOM designs, engineers, and manufactures all of our products right here in the United States. We work only with vetted and trusted suppliers to ensure that we source the best and most reliable components for every product. REDCOM has proactively addressed every step of the supply chain to reduce risk, making our products TAA compliant.
U.S. manufacturing
REDCOM’s manufacturing facility is located in the same building as our main offices, giving us complete control over sourcing, production, and quality control.
REDCOM is committed to ensuring all products are manufactured to the most rigorous standards in the industry, with a quality management system certified to ISO 9001:2015 and AS9100D:2016.
A customer-driven culture
What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate, and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t — or won’t — tackle.
A Top Workplace Locally and Nationally!
REDCOM was awarded a Rochester Top Workplaces award in 2020, 2021, and 2022 by The Democrat and Chronicle. As a first-time participant in the program in 2020, REDCOM surpassed hundreds of other companies for the top distinction.
We also earned national recognition last year with the Top Workplaces Woman-Led Culture Excellence award! These awards are based solely on employee feedback gathered through an anonymous survey that uniquely measured 15 drivers of engaged cultures. These drivers are critical to the success of any organization, including alignment, engagement, leadership, and connection.
Learn MoreBusiness Designations
UEI: E5JFJHPYTEM3
DUNS: 09-166-5919
CCR/CAGE Code: 1U548
NAICS: 334210, 334220, 334416, 334418, 334419, 511210, 517919, 541330, 541380, 541511, 541519, 541715, 611420, 811213
PSC: 5805, 5810,5895, 7030, D304, D318, D319, D320, D324
GSA MAS Contract #: 47QTCA24D002N
Year Established: 1978
SBA Classification: Woman-Owned Small Business