Summary

The XRI-400 is capable of crossbanding disparate radio networks, while the C2 Console allows users to create persistent and ad-hoc channels, keeping comms organized. In cases where multiple emergency response units are present communications can fall apart easily, especially when each branch uses incompatible systems. Rather than relying on physically relaying information, crossbanding the radios provides Controllers with direct lines of communication across emergency response domains. 

Challenge

Airports are often targets for attacks and are often the location of false alarms. During these scenarios, firefighters, EMS, police, DHS, and airline supervisors must constantly communicate to solve the crisis quickly and efficiently. This necessitates accurate information to be relayed quickly and efficiently. If responders are not given accurate information, civilian lives, and their own, will be at risk.  

Limitations

Since emergency service radio systems use different frequency bands, units depend on communicating through liaisons and face-to-face communication to relay information. Unfortunately, this communication method is only effective for smaller-scale emergencies when fewer response units have to communicate. As the number of people who need to relay and receive information increases, the chance of miscommunication also increases. The stress and requirement for speedy information transfer can often lead to the unintentional spreading of false information. This can result in several scenarios, such as emergency responders arriving at the wrong location, civilians being moved to an unsafe location, or even a false “all-clear” call.  

The REDCOM Solution

Using the XRI-400 and Sigma C2 Console, an airport can patch all emergency responders and airline supervisors together by crossbanding all disparate radio networks. Enabling a single person to inform multiple others simultaneously. As the response operation begins, dedicated Controllers can communicate directly with one another, improving information transfer speed, and accuracy. The XRI-400 can also crossband Blue Light phones and towers so civilians can call for help directly, improving response times to critical areas.