Research & Development Team

John Gifford has been working at REDCOM since 1993, beginning as a co-op in the Warranty department and then the Software Engineering team where he advanced to the level of senior engineer and product team lead for the REDCOM MSP, HDX, and SLICE products. While employed as a software engineer at REDCOM, John completed his Bachelor of Science Degree in Electrical Engineering from the Rochester Institute of Technology. He later moved into an R&D role as REDCOM’s UC Solutions Strategist where he combined his knowledge of REDCOM products, understanding of the telecom industry, and experience in software and hardware design with the evaluation of new technologies to identify relevant applications of REDCOM products and opportunities for product evolution.

These positions prepared John for his current role as the Director of Systems Engineering, where he supervises the Hardware Engineering team while managing the development roadmap for hardware-based products and new product concepts. Having been a member of the REDCOM family for 25 years and also being the son of one of REDCOM’s original founders, John recognizes the keys to REDCOM’s success as a communications solution provider and is fully committed to continuing that success into the future. He sees his role as an exciting opportunity to facilitate the success of the Hardware Engineering team’s projects while also contributing to the company’s overall product strategy planning process.

When John isn’t at the office he enjoys riding motorcycles, plays multiple instruments, and has been in a variety of local bands.